Cancellation Policy

At Stay So Good Homestay, we understand that plans can change. Our cancellation policy is designed to offer flexibility and clarity for our guests:

1. Full Refund

• Guests will receive a full refund if they cancel their reservation up to 5 days before the check-in date.

2. Cancellations Made Less Than 5 Days Before Check-In

• Cancellations made within 5 days of the check-in date will not be eligible for a refund.

3. No-Show Policy

• If guests do not arrive on the scheduled check-in date and have not communicated a delay, the reservation will be considered a no-show, and no refund will be issued.

4. Early Departure

• Guests who decide to leave before their scheduled check-out date will not receive a refund for the unused nights.

5. Extenuating Circumstances

• In the event of extenuating circumstances (e.g., natural disasters, medical emergencies), please contact us directly to discuss your situation. We will review each case individually and may offer a refund or credit at our discretion.

6. Refund Process

• Refunds will be processed within [number] business days of the cancellation request.
• Refunds will be issued to the original method of payment used at the time of booking.

7. Contact Information

• For cancellations, modifications, or any questions regarding our cancellation policy, please contact us at:
  • Phone: 97969 58999 or 70067 69669
  • Email: reservation@staysogood.com

We appreciate your understanding and cooperation. Our goal is to ensure you have a pleasant and stress-free experience at Stay So Good Homestay in Srinagar.